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WooCommerce Frequently Asked Questions

This section explains some questions we get around our WooCommerce data; definitions of metrics & fields, along with some limitations.

Ryan McGuinness avatar
Written by Ryan McGuinness
Updated over 2 weeks ago

What is WooCommerce?

WooCommerce is an open-source e-commerce plugin for WordPress that enables businesses to sell products and services directly through their WordPress websites. Conjura tracks sales, order data, customer information, product inventory, and financial metrics from WooCommerce stores.


What WooCommerce data does Conjura pull?

Conjura pulls comprehensive data from WooCommerce via API, including:

  • Orders: Complete order details including timestamps, statuses, and financial information

  • Products: Product catalog with SKUs, prices, stock levels, and variations.

  • Inventory: Stock quantities and status

  • Refunds: Refund transactions and line item details

Product Costs are not pulled from the WooCommerce API. Please instead use our Data Import for Product Costs.

How far back does WooCommerce data go?

Conjura currently pulls all 1 month of order history from your WooCommerce store on sign up. However, our engineers are currently looking at increasing this backfill to 3 years.


How does Conjura categorize WooCommerce as a sales channel?

WooCommerce orders are categorized as:

  • Sales Channel: Webstore

  • Sales Platform: WooCommerce

  • Sales Channel Category: E-commerce


How can I contact support?

For additional questions or support with your WooCommerce integration, please contact us at support@conjura.com.

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